1. What this policy covers

This Privacy Policy covers Merit's treatment of personally identifiable information that Merit collects when you are on the Merit site, and when you use Merit's services.
This policy also covers Merit's treatment of any personally identifiable information that Merit's business partners share with Merit.
This policy does not apply to the practices of companies that Merit does not own or control, or to people that Merit does not employ or manage.

2. Information Collection and Use

Merit collects personally identifiable information when you register for a newsletter, when you use certain Merit products or services, when you visit Merit pages, or when you enter promotions or competitions.
Merit may also receive personally identifiable information from our business partners.

When you register for a Merit newsletter, we ask for your first name, last name, company name, email.
You will always know when this information is being collected.

Merit uses information for three general purposes: to customise the content you see, to fulfil your requests for certain products and services, and to contact you about specials and new products.

3. Information Sharing and Disclosure

Merit will not sell, transfer, assign or rent your personal information to anyone.

In order to operate the website or deliver a service you have requested, we may sometimes share your personal information with an affiliate or subsidiary.
Merit will only send personally identifiable information about you to other companies or people when:
 • We have your explicit consent
 • We need to share your information to provide the product or service you have requested
 • We need to send the information to companies who work on behalf of Merit to provide
   a product or service to you. (Unless we tell you differently, these companies do not have
   any right to use the personally identifiable information we provide to them beyond what
   is necessary to assist us)
 • We respond to subpoenas, court orders or legal process
 • We find that your actions on our web sites violate the Merit Terms and Conditions,
   or any of our usage guidelines for specific products or services
 • To protect the rights or property of Merit, any Merit user, or any member of the public.

4. Storage and security of your personal information

Merit will endeavour to take all reasonable steps to keep secure any information that we hold about you, and to keep this information accurate and up to date.
Your information is stored on secure servers that are protected in controlled facilities.
In addition, our employees and data processors are obliged to respect the confidentiality of any personal information held by Merit.
However, Merit will not be held responsible for events arising from unauthorised access to your personal information.
You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Merit website.
Please notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.

5. Use of cookies

Merit may set and access cookies on your computer.
Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes.
Cookies themselves do not personally identify users, although they do identify a user's browser.
Most Web browsers are set to accept cookies.
However, if you do not wish to receive any cookies you may set your browser to refuse cookies.
Cookies can also provide us with aggregate information on how people use our website, and which pages are effective, which helps us to keep making ongoing improvements our site.
Merit uses cookies to enhance your experience of the site by customising it to your interests.

6. Changes to this policy

Merit’s commitment to providing excellent customer service extends to e-business, and further features and functions may be implemented on this site.
Therefore, Merit may review and amend this policy from time to time.
Merit reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on this website.

7. Accessing your information

You may update your personal information and preferences, including whether you want to subscribe or unsubscribe from a newsletter.

8. Changing or deleting your information

If you wish to have your personal information deleted, please contact us by e-mailing us at info@merit.com.au and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.

9. Linking to external sites

Merit provides links to websites outside of the Merit domain.
These linked sites are not under the control of Merit, and we are not responsible for the conduct of companies linked to our website.
Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using their website.

10. What to do if you have a problem or question

If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us at info@merit.com.au.